Privacy Policy

Effective Date: March 30, 2026

1. Scope

This Privacy Policy explains how Entuvu Interactive ("Entuvu," "we," "us," or "our") collects, uses, and protects personal information across our website, apps, and related services (collectively, the "Services").

2. Information We Collect

Depending on how you use our Services, we may collect:

• Contact details: Email address and message content from contact forms, support requests, or newsletter signup.
• Account and authentication data: Email address, display name, and authentication tokens when you sign in via email/password or Google OAuth.
• Organization and team data: For apps like Crowd Fuel, this includes organization names, sport configurations, team names, roster slot labels, and role assignments (owner, member) that you create or are assigned to.
• Soundboard and audio metadata: Sound names, event labels, player names, and sound-to-roster associations within your organization. Audio files uploaded to the app are stored in Firebase Storage under your organization's namespace.
• Shared link and import data: URLs you share into our apps, source platform/domain, extracted metadata (for example title, caption text, ingredients, instructions, image references), and attribution details.
• Device and diagnostic data: Device type, operating system, app version, IP address, and error logs used for security and performance.
• Analytics and cookies: Website analytics data and cookie preferences where permitted.

2a. Crowd Fuel App: Specific Data Practices

The Crowd Fuel app (com.entuvu.crowd_fuel) uses Firebase (Google) for authentication, data storage (Firestore), and audio file storage (Firebase Storage). The following data is collected and stored in Firebase under your organization's namespace:

• Your Firebase user ID, email address, and display name
• Organization memberships, roles (owner/member), and sport/team configurations you create
• Roster slot names and sound assignments per team
• Audio file references (file names, storage paths) for sounds you upload
• Invite code usage records (which codes were claimed and when)

Audio files are stored in Firebase Storage and are accessible only to authenticated members of your organization. We do not analyze or process audio content beyond storage and retrieval.

Firebase services are provided by Google LLC and are subject to Google's privacy practices.

3. How We Use Information

• Provide and improve our website and apps.
• Process shared links and generate organized recipe records or other structured outputs.
• Preserve source attribution and link back to original creators/pages where applicable.
• Respond to support requests and service communications.
• Send newsletters or product updates if you opt in.
• Detect abuse, secure the Services, and enforce our Terms.

4. Third-Party Sources and Platform Rules

Some app functionality depends on links or data from third-party platforms and websites (for example social networks or recipe websites). Data availability may vary by platform policies, permissions, and technical limitations.

We design our integrations around official APIs and approved access where practical. We do not claim ownership of third-party creator content.

5. Legal Bases and Your Choices

When required by law, we process data under one or more legal bases such as consent, contract performance, legitimate interests, or legal obligation.

You can:

• Request access to personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent where processing relies on consent.
• Request data portability where applicable.

To exercise these rights, contact privacy@entuvu.com.

6. Data Retention

• Support and contact requests: Up to 24 months after resolution unless a longer period is required by law.
• Newsletter subscriptions: Until you unsubscribe.
• Imported link records: Stored until you delete them, your account is deleted, or retention is no longer necessary for service operation.
• Security and diagnostics logs: Retained for a limited period appropriate for fraud prevention and reliability.

7. Sharing and Disclosure

We do not sell personal data. We may share limited data with service providers that help us operate the Services (for example hosting, analytics, email, and infrastructure providers), subject to contractual and security controls.

We may disclose information when required by law, to protect rights and safety, or in connection with a business transaction.

8. Security

We use administrative, technical, and organizational safeguards appropriate to the nature of the data we process, including secure transport and controlled access. No system is perfectly secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

10. Children

Our Services are not directed to children under 13. If you believe a child has provided personal data, contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.

12. Contact

Privacy requests: privacy@entuvu.com

General support: support@entuvu.com

Submit deletion requests here: Data Deletion Request